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  • 1. What is TNRUP?
    TNRUP is a print-on-demand platform.
  • 2. How does tnrup work?
    tnrup allows you to order already designed items. When you place an order, the product is manufactured and shipped directly to you by third party.
  • 3. What products do you offer?
    tnrup is a multi category store so we offer printed sweatshirt to mugs and mouse pads.
  • 4. How do I place an order?
    Select the desired product and add it to your cart. Follow the checkout process to place your order.
  • 5. What payment methods do you accept?
    We accept various payment methods, including credit/debit cards and other secure payment options.
  • 6. Is my payment information secure?
    Yes, we prioritize the security of your payment information. Our payment processes follow industry standards for security.
  • 7. Can I modify or cancel my order?
    Unfortunately, orders are processed quickly. Once placed, modifications or cancellations may not be possible. Please review your order carefully before confirming.
  • 8. How much is shipping?
    Shipping costs vary based on the shipping method selected and the destination. You can view the shipping cost during the checkout process.
  • 9. How long does shipping take?
    Shipping times depend on the shipping method chosen and the destination. Estimated delivery times are provided during checkout.
  • 10. Do you ship internationally?
    Yes, we offer international shipping. Please note that additional customs duties or taxes may apply.
  • 11. Can I track my order?
    Yes, you will receive a tracking number via email once your order is shipped.
  • 12. What is your return policy?
    Please review our full return policy for details.
  • 13. Can I get a refund?
    Please refer to our return policy for more information.
  • 14. How do I create an account?
    Click on the "Sign Up" or "Create Account" option, fill in the required details, and follow the prompts to create your account.
  • 15. I forgot my password. How do I reset it?
    Click on the "Forgot Password" link on the login page, and follow the instructions to reset your password.
  • 16. How can I contact customer support?
    Visit our "Contact Us" page for information on reaching our customer support team via email.
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