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1. What is TNRUP?TNRUP is a print-on-demand platform.
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2. How does tnrup work?tnrup allows you to order already designed items. When you place an order, the product is manufactured and shipped directly to you by third party.
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3. What products do you offer?tnrup is a multi category store so we offer printed sweatshirt to mugs and mouse pads.
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4. How do I place an order?Select the desired product and add it to your cart. Follow the checkout process to place your order.
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5. What payment methods do you accept?We accept various payment methods, including credit/debit cards and other secure payment options.
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6. Is my payment information secure?Yes, we prioritize the security of your payment information. Our payment processes follow industry standards for security.
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7. Can I modify or cancel my order?Unfortunately, orders are processed quickly. Once placed, modifications or cancellations may not be possible. Please review your order carefully before confirming.
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8. How much is shipping?Shipping costs vary based on the shipping method selected and the destination. You can view the shipping cost during the checkout process.
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9. How long does shipping take?Shipping times depend on the shipping method chosen and the destination. Estimated delivery times are provided during checkout.
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10. Do you ship internationally?Yes, we offer international shipping. Please note that additional customs duties or taxes may apply.
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11. Can I track my order?Yes, you will receive a tracking number via email once your order is shipped.
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12. What is your return policy?Please review our full return policy for details.
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13. Can I get a refund?Please refer to our return policy for more information.
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14. How do I create an account?Click on the "Sign Up" or "Create Account" option, fill in the required details, and follow the prompts to create your account.
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15. I forgot my password. How do I reset it?Click on the "Forgot Password" link on the login page, and follow the instructions to reset your password.
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16. How can I contact customer support?Visit our "Contact Us" page for information on reaching our customer support team via email.
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